Allgemeingeschäftsbedingungen of Lux Exchange

Please carefully read the following  General Conditions of Sale and the General Conditions of Use of the website.

The purchase of any products offered on website is subject to these Terms and Conditions.

Lux Exchange may update these Terms and Conditions of Sale at any time without prior notice. You can view the most current version of the Terms and Conditions of Sale at any time by clicking on the hyperlink labeled Terms&Conditions.

For each order on website, your acceptance of the Terms and Conditions of Sale in force at the date of the order will be requested.


  1. Delivery and Terms of ordering.
  1. Delivery time and cost can and will be provided, in the Order Conditions Letter (OCL), only after we have received the order.


  1. An order can be placed for one or several delivery addresses. Billing address may differ from the Delivery address.


  1. Some items, such as: hookah, bed or other special exclusive products, may be subject to delivery delays, due to the specialty of these products generally possessing  special order and generally with special features such as: material, dimensions, diamond-encrusting and etc.


  1. If your order is not able to be shipped immediately, an Lux Exchange Specialist (from this moment, your personal concierge) will contact you directly to provide further information and an estimated shipping date.


  1. lux Exchange ensures their customers a quick and safe delivery for all their purchasesLux Exchange holds their delivery service at the highest level. As part of our committed services to our valuable customers, we provide optional conditions and delivery times on all purchases. To confirm the attainment of agreement, we contact our customers once more time one week prior to delivery.  


  1. Prices.
  1. The prices of Lux Exchange products are indicated in euros, dollars and rubles, including taxes and excluding shipment costs (1.a.).


  1. Lux Exchagne reserves the right to modify the prices of products offered on the website at any time without prior notice. You will be charged the prices displayed on the website at the time your order is confirmed provided that the goods ordered were available at this time. Lux Exchange reserves the right to decline or cancel an order if the products are not available, or if incorrectly priced and/or are otherwise incorrectly described.


  1. Payment.

We take very seriously the safety of money transfers between our customer and us.  All payment information sent to you is duplicated on two independent channels. After your order is placed, you will receive two channels of confirmation from:

  1.  (and just from this email address!) an Order Conditions Letter (OCT). OST is all about detailed information about Your Order. Please, pay close attention to the shipping information!


  1. +436504449962 (and just from this phone number!) an SMS, which will double main payment information has been sent with OST to each certain order.


If you have any questions or concerns, please contact us at either of our communication portals:           

  1. Email:  
  2. Skype: Lux Exchange (Austria)           
  3. Tel.: +436504449962  

You may also always reach us at our depart page:


  1. Returns. Exchanges. Refunds.

Terms and Conditional of Lux Exchange and Partners.


  1. Terms and Conditions of Lux Exchange regarding returning, exchange and refunding  are heavily dependent on terms and conditions of our partners. By acknowledging to the Terms and Conditions of Lux Exchange you are also agreeing to Terms and Conditions of our partners.


  1. General Terms and Conditions relating to every order will be composed and sent to you in Order Conditions Letter (OCT) after your order has been sent to us and before you have paid for the order.


  1. Intellectual Property

All material on the Lux website (drawings, designs, illustrations, photographs, sound tracks, written text, logos, trademarks, and all other intellectual property of any nature) are the exclusive property of Lux Exchange EU and its subsidiaries.


Any reproduction, distribution, transmission, modification or use of these trademarks for any purpose without prior, express agreement of Lux Exchange EU is prohibited.


You may make a copy of web pages published on the website for your own private, personal and non-commercial use, provided that any copy of such web pages shall retain all copyright and other proprietary notices contained herein.


  1. Privacy Policy

Lux Exchange never and under no circumstances will disclose any information about our customers.


  1. Governing Law and Jurisdiction

This Policy, and Lux Exchange's collection and use of customer information, shall be governed and interpreted in accordance with the laws of the Republik Austria. Any disputes arising out of this Policy shall be adjudicated in a court of competent jurisdiction in the state of Steiermark.


  1. Governing Language

Any translation of this Policy is done for local requirements and in the event of a dispute between the English and any non-English versions, the English version of this License Agreement shall govern.


  1. Terms and Conditions of Lux Exchange Partners:


  • Terms and Conditions of Renova SA

    Applicable Law

    By visiting RENOVA webshop, you agree that the laws of Portugal, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and RENOVA or its affiliates.

    Delivery time & payment mode

    We will estimate shipping and delivery dates based on the delivery address you provided. Renova uses PayPal as a secure payment gateway. You can use a PayPal account or checkout without an account by using your own credit card. Any submitted information is kept secure and cannot be viewed by anyone else on the WEB. We usually take 24 hours to credit your card and proceed with shipping. You will receive order confirmation and delivery information by e-mail.
    Prices and Tax

    Prices are shown with tax included. Charges for shipping and handling will be calculated during the checkout process according to your shipping details. The price you pay will include VAT for all deliveries within the European Union. Delivery to non-European countries may result in import duties payable on receipt of the goods. Import taxes and/or duties are the responsibility of the purchaser.

    Cancellation and Returns

    If you are not completely satisfied with our products you have the right to cancel your order, return the goods and receive either a full refund of your monies or replacement goods. Please use the contact form to report any problem or submit any question.

    Confidential Information

    All confidential information, including credit card details, are held securely. Customer details are not passed to third parties and are used only in accordance official laws concerning Data Protection.

    Consumer Rights

    None of the above Terms and Conditions affects your statutory consumer rights.




All intellectual property rights reserved. © 2016